LOLER Examinations

Lifting Operations and Lifting Equipment Regulations (LOLER) 1998 is a legal requirement for any business or organisation in the UK that has passenger lifts. These regulations exist to protect passengers, reduce risk and ensure lift safety is never compromised.

If you’re a Residential Management Company (RMC) or Duty Holder, you are legally responsible for arranging thorough lift examinations every six months. These inspections must be carried out by an independent, competent person (not your lift maintenance company).

At ISE, we provide fully accredited engineer surveyors who meet all LOLER requirements, giving you complete peace of mind that your lifts are safe, compliant and legally covered.

“The ‘independent competent person’ requirement, outlined in LOLER is very important. In effect LOLER stipulates that it is not appropriate for incumbent maintenance providers to ‘mark their own homework’.”

Christopher Dello, ISE

What Makes Our LOLER Service Exceptional

As specialists in this sector, we know the bug-bears, little niggles and time issues involved in maintaining statutory compliance for in-service lifts. That’s why our examination services include a range of value-added benefits designed to make compliance simple.

Our service is tailored specifically for the residential property management sector. To make life easier, we offer an annual contract covering 2 LOLER examinations (every six months), carried out on time and hassle-free.

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Added Value with ISE

Free 24/7 telephone support

We are here to help and support you 24/7, not just at the time of your examinations. Whether you need advice, clarity on regulations, or a second opinion on unexpected servicing or repair costs, our expert team is only a phone call away.

We work around you

Whether you need a long-term examination plan and budget, a last-minute LOLER inspection, or out-of-hours testing, we’ll fit in with your schedule. Whatever the situation, our priority is always the safety of your lifts.

We are committed to exceeding market-leading standards in every examination. From straightforward checks to complex engineering assessments, our technical expertise and experience ensure your lifts are in safe hands.

This is matched by our dedication to client care. Personable, precise, and efficient, we aim to make the whole process as smooth as possible.

We assist you with the Burden of Responsibility

Our LOLER service gives residential property managers clarity and confidence, helping to ease the burden of responsibility. This is our area of expertise and we make it simple.

As part of this service, we track and monitor your maintenance and service schedules. This ensures that planned preventative maintenance visits are carried out in a timely manner to the correct standard.

Should a defect be identified during our LOLER examinations, we can act as the mediator (i.e. your authorised person) between the lift duty holder and the incumbent maintenance provider, if requested.

We also review and evaluate any additional works proposed by maintenance providers, ensuring your clients’ money is spent wisely to keep lifts safe and efficient.

Our Reports Are Instantly Accessible

We don’t make you wait for your statutory LOLER reports. Using our cloud-based system, all

examination reports and site records are available within 24 hours.

Reports are emailed to both the lift maintenance provider and the property management companies. Where safety-critical issues are identified, we request immediate action and ensure quotations are obtained for any non-contract works, saving valuable time for busy property managers.

Each report includes photographic evidence, showing clearly what was found, where, and why

HSE guidance Thorough examination of lifting equipment
Lift Owner Guidance Download
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